CCRD currently provides water service to homes and businesses in the Bella Coola townsite (Electoral Area E), and is beginning development of a new service to provide water to several residences on Denny Island (Electoral Area A). CCRD is also responsible for the Hagensborg water and fire protection services in Electoral Areas C and D.
For after hours emergency support: please call 1-888-331-1240.
The Bella Coola Townsite Water System serves 82 connections.
For assistance with the Townsite Water service during business hours please call the office at 250-799-5291 or email info@ccrd.ca.
NEW: For assistance with utility services outside of business hours, please call 1-888-331-1240.
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Denny Island Water Update Report February 27, 2025
Original Map of Service area
The Hagensborg water system has been managed by the CCRD since 2021. The water system is being changed over from the current surface water system to the treated groundwater system with an expected completion date of late 2025. Water is currently sourced from Snootli Creek surface water.
The Hagensborg water system is being upgraded to a groundwater system which provides more consistent quality, requires less treatment, and has lower annual operation and manufacturing costs when compared to surface water.
The current surface water system is aging, and leaking distribution pipes require constant replacement to address pressure issues and water wastage. Also, the system has been on a longstanding Boil Water Notice issued by Vancouver Coastal Health (VCH) and treatment of the source water is needed to ensure the water is safe for consumption.
Funding for the upgrade has come from grants as well as CCRD Reserve Funds.
• Funding secured from Investing in Canada Infrastructure Program – Green Infrastructure / Environmental Quality Stream.
• Grant Funds = $3,785,294
• CCRD Reserve Funds = $1,376,706
• Total Available Funds = $5,162,000
The new Hagensborg water system will be chlorinated in order to prevent microorganisms that may be harmful to human health from being ingested.
Drinking water chlorination is the addition of chlorine to a drinking water system, has been done for over 100 years around North America. Chlorination is the most common type of drinking water disinfection and prevents bacteria, viruses, and other microorganisms that cause disease and immediate illness. Chlorine is effective and continues to keep the water safe as it travels from the treatment plant to the consumer’s tap.
More information about drinking water chlorination can be found on the HealthLinkBC’s website here.